We offer a 48 hour satisfaction guarantee. You must call for an RA (Return Authorization) within 48 hours of receiving the instrument. Product must be returned in same condition and shipping is paid for by the customer both ways. Upon return we will evaluate the instrument and if satisfactory we will refund the purchase price of the item, shipping is not refundable.
If you are not certain regarding your possible purchase, please call or email, we will be glad to help answer any questions you might have. We want you to be satisfied the first time with your purchase.